Frequently asked questions
What are the statues made of?
Every statue is solid cement. The cement we use is a ratio of very fine white crafting cement (expensive) with just the right amount of high quality filler cements and aggregates in some cases. This gives us the high detail, set time and reasonable cost.
How quickly do you ship after I order?
We try to ship either the next day or a few days later if the items you order need to be painted. We keep a small inventory prepared of unpainted statues and apply the desired finish as requested which can take a day or two. I can't speed up curing of cement and drying of paint so give a few days in some cases.
How heavy are the statues and isn't shipping expensive?
The tall Gnomes are four pounds, the large Moai are five pounds. On each page are the specs which includes weight. Thanks to Etsy having bulk shipping rates we can ship to you almost half the price as full retail at the post office. For direct orders PirateShip gives us good shipping rates with most items shipping around $10 to anywhere in the US. When you order consider ordering multiple items save on shipping.
How can I contact you?
All of our contact information is found in the footer of this web page and on our contact page.
How long will the statues last?
With the three stage of coatings that each statue is given we believe these should last for decades if not centuries. Each statue starts out with a base sealing coat of watered down exterior paint or concrete stain that soaks into the cement. On top of that we apply the finish you requested. To seal it all up we apply a coating of a matte polyurethane to protect the paint.
Is there a guarantee?
Yes! 100% satisfaction guarantee. We want everyone to love it or let us know why not. If there is any damage in shipping let us know and we will send another. If it cracks due to heat and cold then let us know and we will send another. They do have detailed edges that can break if dropped or beaten. If it cracks or breaks because you dropped it or some kid takes a stick to it then that's on you.
Do I have to order off of Etsy?
No, let us know what you want and contact us with your desires. If you are in Nashville TN then contact me.
Let me know what other questions and answers should go on this page!
Do they really provide protection for my property?
While we can't guarantee anything we have learned everyone who has one of our guardians has good luck that comes to them and it helps them maintain a positive attitude and enhanced tranquility. This loyal guardian is always on duty and gives you a sense of security and also silently greets you as you pass by them.
Gnome And Garden Depot
© 2024. All rights reserved.
Email - rb@GnomeAndGardenDepot.com
Text - 615 - 873 - 0866
Etsy - @GnomeAndGardenDepot
Instagram - @GnomeAndGardenDepot
Twitter/X - @GnomeGardenDepo